Enabling Authomize to Send Slack Messages

Amir Avitzur
Amir Avitzur
  • Updated

Slack can be integrated with Authomize so that messages generated by Authomize can be sent through Slack.  

Note: Another document (Integrating Slack with Authomize) describes how to integrate Slack with Authomize to help manage Slack authentication within your organization.

Enabling Authomize to Send Slack Messages - workflow

Slack_Messenger_Integration_Workflow.png

Integrating Slack for Authomize messages (part 1)

  1. Log into Authomize as an admin.
  2. Go to Settings (Settings_Button_47x47.png) /Ticketing and Communications and click the Plus_Button_20x20.png button next to Slack.
    Ticketing-Communications.png
  3. When the Integrating Slack dialog opens, click Install Slack App (Step 1).
    Install_Slack_App.png

Integrating Authomize in Slack

  1. If you haven’t already done so, log into Slack.
    Slack_Communications-1.png
  2. Allow Authomize to integrate with your organization’s Slack workspace.
    Slack_Communications-2-annotated.png
  3. If asked, add a message justifying Authomize access to your Slack workspace.
    Slack_Communications-3.png

Integrating Slack for Authomize messages (part 2)

Step 2. Provide the email of the integration owner.

Step 3. Check the Turn on messaging via Slack right away box.
Integrate-Slack-Comm.png

Click Create when done.

If all goes well, you will see Slack in your list of Connected Integrations on the Ticketing and Communication Integrations page:

Slack_Comm_in_my_connected_Integrations.png

Other settings

For Authomize to send messages via Slack you need to enable several other features (from the Settings menu):

Active Channels

Turn on messages and notifications via Slack and add the channel(s) that should get Authomize admin messages.
Note:
The admin(s) who receive messages are defined in Preferences (below).

Active_Channels.png

Preferences

Add the manager(s) who should receive Access Review, Policy and System messages and notifications.

Preferences.png

Templates

Set up “boilerplate” messages that will be used repeatedly.

Templates.png

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